Oct 28, 2021
Are you earning income as a consultant, facilitator or trainer or is that something that you’d still like to do?
Thousands of people are thinking of how they can develop income streams from productizing their expertise.
They’ve spent years, sometimes decades in corporate roles and now want to capitalize on their...
Oct 21, 2021
Garry Gormley spent 17 years in Contact Centre Operations Management before he started up his customer experience training and consulting business in February 2019.
He took his knowledge about customer journey mapping, process improvement and contact centre employee engagement, and created a customer service...
Oct 14, 2021
Sharon Steed is an Empathy Consultant. She works with businesses who need to build empathy between their people in these challenging times.
As you’ll hear, Sharon has a pronounced stutter. But that’s something that makes clients want to work with her. She knows what it’s like to be different.
Oct 7, 2021
Today’s guest Dave Birss has written several books on creativity and generating ideas. He works with clients such as Facebook, BBC and Hilton Hotel to help managers get better ideas from teams.
But it’s one of Dave’s LinkedIn Learning courses that has really caught people’s attention. It’s called How to...